Frequently Asked Questions
1 Are free samples available?
Yes, we provide 3-5 rolls as free samples for your quality review.
2 What is the Minimum Order Quantity (MOQ)?
For neutral packaging, the MOQ is 1,000 rolls. For custom OEM packaging, the MOQ is approximately 3,000 rolls, which is negotiable based on other orders.
3 What is the standard lead time for orders?
The typical lead time is within 30 days, depending on the specific order quantity and packaging requirements.
4 Can we customize the packaging with our own logo or barcode?
Yes, we offer comprehensive OEM services, including private labels, logo printing, and EAN code integration.
5 Are you a direct manufacturer?
Yes, we are a professional manufacturer with our own dedicated production facilities.
6 What are the accepted payment terms?
Our standard terms are via T/T: 30% down payment, with the remaining balance due before shipment.